From the standpoint of sociology, "trust" refers to a certain relationship in which people give up some of their autonomy - give it to those who they trust - in exchange for lowering future risks. When a solid base for trust exists, individuals in society can abandon their own existing biases, be tolerant of each other, and strive for the same utilitarian goals.
At the national level, building trust is essential to lead a country forward. People will only give support to political leaders when the leaders have their full trust. People must have confidence that the leaders will make the correct decisions. When a country's leaders gain the public's trust, it is then possible for them to accomplish a great deal.
In this issue of Taiwan Banker, we report on food safety and compliance. We explore how different industries work to strengthen trust with their customers and move into line with global standards, such as with blockchain technology and better training of people. Enhancing food safety and money-laundering controls are essential to reverse worrying societal trends.
In the case of Taiwan's high-speed rail network, the trains run on time, and link the economies and communities of the northern and southern parts of the country more closely. Thus, the people trust the high-speed rail network. We also expect the government to soon adjust its direction and work to rebuild trust with Taiwan's citizens. This is critical to avoid a widespread collapse of trust in the government among the nation's people. Indeed, we must endeavor to restore the people's faith in the country's national operations.